Frequently Asked Questions

Frequently Asked Questions

Have a question you don’t see here? Please Contact Us so we can help.

Q. How far are The Cabins (Ucluelet) from Vancouver? Victoria? Seattle?
Answer. The Cabins are in Ucluelet, B.C. on the west coast of Vancouver Island at the end of Hwy 4. Driving times vary depending on the weather and time of day. Generally the traveling times are as follows:
Nanaimo to Ucluelet approx: 2.5 – 3 hrs
Vancouver to Ucluelet (via BC Ferries at Horseshoe Bay) approx: 5 – 6 hrs
Victoria to Ucluelet approx: 3.5 – 4 hrs.
Seattle to Ucluelet approx: (Via BC Ferries at Tsawwassen) 7 – 8 hrs
BC Ferries Reservations
Driving Directions
Q. Can I reserve a playpen?
We have a couple playpens. Limited options, respectfully. They will most likely be in use by other guests. Please note we can not guarantee a playpen will be available. Other guests that check in before you may already be using our playpens. They really are just for emergency situations to help guests who cannot bring a playpen.

Overseas Guests: Our guests from overseas have first priority as they can not pack a play pen (and note we host many overseas guests all year round). We still cannot guarantee a playpen will be available, so please confirm before-hand.

Domestic Local Guests: We ask all local domestic guests traveling with a vehicle to bring their own play pen and anything to do with child safety, such as gates etc.

Q. Is there dishware and cutlery provided at The Cabins?
Answer. Yes, We provide all dishware and cutlery for use inside the cabin. One bedroom cabins are equipped with 4 place settings and the two bedroom cabins with 6 place settings. As well, pots and pans (including a large Crab Pot) are provided along with a strainer, cheese grater, casserole dish and mixing bowl. All units have a toaster, coffee maker, teapot, microwave, kettle and a BBQ on the deck. We provide the full propane tank too! Note: you may want to bring your own blender, cookie sheet, and/or other misc. kitchen items that you do not see listed above.
Q. Are there bed linens and towels provided at The Cabins?
Answer. Yes, we provide bed linens and towels for use inside the cabin. Dish cloths and towels are provided in the kitchen with the oven mitts/pot holders. Dog towels are provided and encouraged for use on your pet instead of our guest towels. If you forget to bring a beach towel we ask that you borrow one of our ‘Surf Towels’ from the main Check In Center. (We encourage you to go to the beach ~ just not with one of our lovely towels in the cabins please!)
Q. What should I bring to enjoy the coast?
A. Here is a list of items that we recommend bringing
Binoculars for wildlife viewing
A water bottle & a DAY PACK for some snack foods and a warm top/jacket
Sturdy shoes or good hiking boots or water shoes
In summer; beach attire, blankets & towels
Raincoats/pants and rubber boots are a good idea ~ umbrellas are not
There are local convenience stores that you can rent from while visiting, however, our selection is not that of a larger city.
Pack to dress in layers. During the winter, it is most often mild/warm, but can become much colder when the skies are clear. Carry an additional light jacket or a wind/rain shell. In winter, snow may be experienced through the Alberni Valley… Good winter tires are recommended from December through January.
Q. Is there maid service at the cabins?
Answer: Here at The Cabins we refer to ‘maid service’ as ‘Cabin Care’.
Our Cabin Care team will remove garbage and recycling (beverage containers only) from Ocean Front Cabins # 1, # 3, and # 4, Long Board Suite # 19, and Spring Cove “Happy Cabin” automatically every 3rd day (after every 2 nights sleep) due to their locations farther away from the bear safe bins/check in centre.
All other units can take their own garbage to the bin(s) or request a pick up.
Towels for any units will be replaced upon request.
Further attention (cabin/suite cleaning or sheets changed, etc.) can be scheduled at $ 25 per visit.
Need something – please ask.
We have simplified our ‘Cabin Care’ due to feedback from guests over many years. We provide your stocked and clean self-sufficient accommodation and leave you alone. If you need something – please just ask.
We ask all of our guests to leave their units as tidy as possible out of respect for the Cabin Care Team that will clean after your departure.
Pets on the furniture, smoking inside, dirty dishes and anything else that requires excessive cleaning/attention; will result in additional charges.
Q. Is there Spa service at The Cabins?
A. Yes and No. We do not have a Spa here at The Cabins. Having said that, there are various Spas and Wellness Therapists in Ucluelet and Tofino. We can provide you with their contact information so that you can speak with them directly and discuss/book appointments. A couple of fantastic Wellness Therapists have come/will come to your cabin for treatments, upon request. If you arrange an in-cabin treatment, please inform our staff to ensure that our team does not disturb you at this time.
Q. Are there discounts for large groups or travel industry professionals or government employees?
Answer. Currently, there are no discounts for large groups, travel industry professionals, or government employees.
Q. Are any of the cabins for sale?
Answer. Cabins may become available for sale on occasion and new cabins are being built at other Cabin branded locations. To stay informed on investment and sales opportunity, please e-mail your interest and contact information to [email protected]. If any of these opportunities arise, you will receive e-mail notification.

Come Explore The West Coast Of Ucluelet, Tofino & The Pacific Rim National Park!