Self CheckIn & Out

Checkin starts at 4:00pm. Respectfully no early checkin’s.

Thank you for understanding our COVID-19 Self Check In & Self Check Out Program.

Please take the time to review and follow the new House Rules during your stay.

Housekeeping

There will not be any housekeepers entering your cabin or suite during your stay. Might you need anything please call 250 726 2101 or email info@thecabins.ca and let us know what you might need, just ask

Garbage

It is the responsibility of guest to take Garbage to the Bear Proof Garbage Bins. It is very important that you do not leave your garbage bag outside of your rental as we do not want to attract bears or other critters.

Please refer to your map inside your welcome package upon checkin, to see where the closest Bear Proof Garbage Bins are on property. Please be sure to return the bear bar on top of the garbage bin and be sure to re-clip the bar in place so that bears cannot access the garbage bins. (They are very smart!)

Non-Smoking

Please respect that all interiors of the Cabin and Suites are non-smoking. Please be mindful to shut the doors when smoking outside on the deck. Please use the ashtrays provided outside, if you do not have an ashtray, just ask for one.

BBQ & Propane

Ran out of propane? no problem! We have backup propane tanks stored at the check in center. You will notice a small door with a propane sign outside to the left of the check in center, please bring your empty tank with you and help yourself to a full one.

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Checkout is no later than 11:00am. Respectfully no late checkout’s.
Please reference the Self-Checkout info below and in your welcome package, with the related COVID-19 self-checkout protocols and policies.

Checkout Checklist

These policies must all be respected and followed before checking out.

1. We have provided you with a red tote for your bedding and towels. Upon check out please strip your bed including your duvet cover, please leave the duvet on the bed, please put your linens and towels in the noted tote and close the lid.
2. Please clean your dishes, or if you have a dishwasher please run the dishwasher before you check out.
3. Garbage is the responsibility of guests to take to one of the Bear Proof Garbage Bins. It is very important that you do not leave your garbage bag outside of your rental as we do not want to attract bears or other critters.
4. Please refer to your map in your welcome package to see where the closest Bear Proof Garbage Bins are on our property. Please be sure to return the bear bar on top of the garbage bin and be sure to re-clip the bar in place so that bears cannot access the garbage bins. (They are very smart!)
5. Please leave your keys in the drop box located at the front door of check in check out center.

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Office hours are from 10:00AM to 6:00PM.

Staff typically takes lunch from 1:30PM to 3:30 PM. Might you have any questions or should you need anything, please call 250-726-2101 or email info@thecabins.ca If it’s after 6:00PM please leave a message and we will return your call or email the next day after 10:00AM.

‍We are pretty chill and hope that you are able to be chill as well. We do wish, however, to come to an agreement at check-in so that the cabins, the land and the staff are treated with respect.

All the interiors of the Cabins and Suites are Non-Smoking. Please be mindful to shut the doors when smoking on the decks, and please use the ashtrays provided.

All Cabin Supplies (dishes, bedding, etc.) need to stay in the cabin. Please do not move items from cabin to cabin. Please use towels for in-cabin personal use only. Come visit the Check-In Center if you are in need of pet towels.

Please keep garbage inside so as to not attract bears or other critters. Please keep your door closed so that critters do not come inside and make themselves at home!

Please ensure all dishes are clean or being cleaned in the dishwasher upon departure. If you need more liquid dish soap or dishwasher tabs, please ask.
Please keep noise down after 10:00 pm, as a common courtesy to all guests.

Checkout Time is by 11:00am. If you are leaving before 9 am in the morning, please put your cabin keys in the drop box by the main doors on the deck of the Check-In Center.

We love pets

We believe that your pets are very important four legged members of your family, and this is why we welcome them to our facility. While you and your pet are enjoying your time together at The Cabins, we ask that you please respect our pet policies. By making your reservation you have already agreed to our policies and we respectfully expect you to honor them.

Please keep your pet off the beds and other furniture. We suggest that you use the “doggie towels” provided in the cabin to clean or dry your dog before they go inside. Do not use the personal towels on your pet.

Please use the “doggie sheets” provided in the cabin to cover the couch. Even if your furry friend is not on the furniture, we would like to protect the couch from any fur or doggy dander that may travel onto the couch.

Do not leave pets unattended in the cabin for any length of time. If a pet must be left unattended, please keep them in their kennel/crate. It has been our experience that when dogs are left alone in a cabin, they can become disruptive to other guests and damage furniture.

Housekeepers will NOT perform towel changes, etc. in a cabin where a dog has been left unattended and outside of his or her kennel – If your towel change is not performed due to a loose dog in the cabin, please inform the check-in center staff so that your towel change can be rescheduled.

All pets must be on a leash while on The Cabins grounds, in respect to other guests who may not be “dog people”.
Please clean up after your dog in the event they “relieve themselves” on the grounds. We have Dog Stations on our property, please use them.

The Pet owner is financially responsible for any permanent damages incurred, or excessive pet related cleaning required, over and above regular wear and tear.